PRE-ORDER TERMS & CONDITIONS


*PRE-ORDER:- An order of a product placed before it is available for purchase. It has to be produce separately and it gets ships from the manufacture units. 

1. Please contact us at info@donnazhong.com for any Pre-order item, includes specific information such as style #, size, color, quantity. We will review and send you a confirmation email regarding the order within 1-2 business day. 

2. We usually takes 3-4 weeks including delivery time for processing any Pre-order.

3. No returns would be accepted on a Pre-order. Only exchange or store credit is possible.

4. If your order have some available items and some pre-order items, we will ship the items that are available as soon as we receive your order, and will ship the pre-order items as soon as they are ready.